Any moderator here?!
How long should stay here a message to be considered???
If you do not replay why did you launch such a service?
My issue is still there regardless the e-mails sent to support twice with copies of the double invoiced service. Today I wrote again …
Talked twwice with onlne support. They were saying that are checking, to wait at phone, connection lost and problem still the same.
Today I got the third copy of the invoice with more penalities …
I was client of UPC in two other countries before and were both bad.
UPC Cablemcom turns to be even worse. On top of all Switzerland it is the single country from these three where you need to pay twice for the fact that you are client of UPC regardless that I need and use the service for the full subscription only and not the “free” one… and it is legal !!!
I really consider to close this topic for ever with UPC.