![](https://community.sunrise.ch/assets/files/2023-06-22/1687430963-669055-image.png)
You are looking for information how to restart or reset your Connect Box modem? Then you are right here.
Restart: To restart your modem, use the toggle switch on the back of your modem. Wait about 1-2 minutes after switching off your modem before switching it on again.
Connect Box 1:
![](https://community.sunrise.ch/assets/files/2023-07-20/1689860029-543382-cb1-switch-back.png)
![](https://community.sunrise.ch/assets/files/2023-07-11/1689078246-408763-line-break-fullred-thin.png)
Connect Box 2:
![](https://community.sunrise.ch/assets/files/2023-07-20/1689860138-729112-cb2-switch-back.png)
![](https://community.sunrise.ch/assets/files/2023-07-11/1689078246-408763-line-break-fullred-thin.png)
Connect Box 3:
![](https://community.sunrise.ch/assets/files/2023-07-20/1689861255-560985-cb3-switch-back.png)
![](https://community.sunrise.ch/assets/files/2023-07-11/1689078246-408763-line-break-fullred-thin.png)
Modem reset: Gently press the reset button on the back of the modem with a pointed object for at least 25 seconds.
Connect Box 1:
![](https://community.sunrise.ch/assets/files/2023-07-20/1689861396-659863-cb1-reset-back.png)
![](https://community.sunrise.ch/assets/files/2023-07-11/1689078246-408763-line-break-fullred-thin.png)
Connect Box 2:
![](https://community.sunrise.ch/assets/files/2023-07-20/1689861415-721390-cb2-reset-back.png)
![](https://community.sunrise.ch/assets/files/2023-07-11/1689078246-408763-line-break-fullred-thin.png)
Connect Box 3:
![](https://community.sunrise.ch/assets/files/2023-07-20/1689861447-890110-cb3-reset-back.png)
Greetings
Daniele