vgna Hello. I ordered a longer coaxial cable (TV-10m) a couple of weeks ago under the https://www.upc.ch/en/support/cable-connection/order-cable/. So far I have not received anything. How long does it take? certainly not a couple of days as mentioned on the web page. How can I know if it will be delivered? or shall I request again a new cable? Br Victor
Daniele_Sunrise vgna Welcome to the community! We do not see a current order of the cable in the system. For this reason I have just ordered you a cable, which will be delivered in a few days. Greetings Daniele
vgna Daniele_Sunrise Dear Daniele, I am still waiting for the cable. How can I get one? Or should I switch from UPC/Sunrise to another supplier? Br Víctor
Daniele_Sunrise vgna I am extremely sorry, but the order was canceled for some inexplicable reason. I have placed the order again via express and you should receive the cable tomorrow. Greetings Daniele