I had no time to post before but I have news.
I contacted the call center and they told me that they did not received any message through their contact forms from my side.
It can be that I attached some file and due to size … I have no clue.
Internet … they told me that it is working perfect from their side … and if I want to have the full speed to connect direct on their with Horizon box and not through my router … I told them that I will check and I will contact them again to tell them my conclussions.
Before to that I listed first what it is diferent compared with the tiome that it worked:
- Horizon box got updated,
- I purchased a new antivirus software
The update from Horizon box I can not influence and it was update done after.
My new antivirus software is in fact the some one that I had before but with more additional futures. No changes done on the antivirus part. Tests done on wireless connections on mobile so without the influence of the antivirus and give the same results. Wirelss capabilities are up to 800 mbits … so even with limitation 2 to 3 mbits cannot be.
So no conclussions …
I tried to check the router … I found reviews complaining about Netgear router.
I downgraded the firmware. Twice!
I upgraded the router firmware to the latest version.
Nothing changed! Speed was the same!!!
I had no time to test the direct connection but a day later … without any other changes … miracle! … my speed got back fully!!!
As mentioned all that I did wasn’t working. So who did it? …