Hello,I have a rather weird issue since last weekend. I did not change anything on my devices or the router
All devices connect to the wlan router (also tried ethernet, all good here)
The router itself is connected to the internet and can be reached from outside e.g. by a Sunrise technician
Some webpages are accessible, but most are not. For the ones that are accessible, often content is missing. Its really flaky and not dependent on the device. Tried it with 3 different laptops, 2 mobile phones, 1 internet radio. The latter I connected via ethernet
I cannot ping 8.8.8.8 (works when connected to mobile hotspot)
traceroute www.google.com never finds the target, the same for all other url. Even the ones that I can open on the Browser (for comparison a successful traceroute further below):
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traceroute to www.google.com (142.250.203.100), 64 hops max, 52 byte packets
1 sunrise (192.168.1.1) 5.622 ms 3.802 ms 3.765 ms
2 xdsl-188-154-8-1.adslplus.ch (188.154.8.1) 10.965 ms 4.495 ms 5.134 ms
3 oer02pe10.ge1-1-1.bb.sunrise.net (195.141.217.250) 6.631 ms
zur01pe10.ge1-1-12.bb.sunrise.net (195.141.217.216) 5.840 ms 6.615 ms
4 * * *
5 zur01pe20.100ge3-0-0.bb.sunrise.net (212.161.247.131) 5.467 ms 4.899 ms 4.606 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
$$
Do you have any advice how to further debug the issue? I am a bit clueless by now. Seems like an issue on the side of Sunrise, because I have the issue with 6 different devices…
Appendix:
Successful traceroute to google.com on the same device but connected to a mobile hotspot. Also passing through zur01pe20.100ge3-0-0.bb.sunrise.net (212.161.247.131)
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traceroute to www.google.com (142.250.184.68), 64 hops max, 52 byte packets
1 192.168.43.1 (192.168.43.1) 7.626 ms 3.127 ms 3.123 ms
2 * * *
3 * * *
4 212.161.253.195 (212.161.253.195) 51.241 ms 50.251 ms 47.983 ms
5 * * *
6 zur01pe20.100ge3-0-0.bb.sunrise.net (212.161.247.131) 46.974 ms
zur01pe20.100ge2-0-0.bb.sunrise.net (212.161.247.129) 36.959 ms 40.911 ms
7 195.141.239.98 (195.141.239.98) 29.306 ms 33.619 ms 36.704 ms
8 * * *
9 74.125.243.129 (74.125.243.129) 51.769 ms
142.251.70.184 (142.251.70.184) 41.481 ms
172.253.50.0 (172.253.50.0) 68.221 ms
10 74.125.243.135 (74.125.243.135) 69.723 ms
74.125.243.151 (74.125.243.151) 37.171 ms 51.326 ms
11 142.250.226.93 (142.250.226.93) 45.854 ms
142.250.234.82 (142.250.234.82) 41.766 ms
142.250.234.84 (142.250.234.84) 43.801 ms
12 72.14.233.180 (72.14.233.180) 44.692 ms
142.250.234.84 (142.250.234.84) 28.645 ms
142.251.227.193 (142.251.227.193) 41.234 ms
13 142.251.50.139 (142.251.50.139) 30.426 ms
74.125.245.225 (74.125.245.225) 29.237 ms 56.212 ms
14 mil41s03-in-f4.1e100.net (142.250.184.68) 31.823 ms 62.886 ms 33.322 ms
$$