Dear @Sunrise_Team ,
I repeatedly got emails to return a connection box 3 which I never had! I ordered the internet and tv for the first time and got them installed.
The s/n of the requested box does not match mine. I never had a connection box until now, so there is nothing to return.
Could you please check and resolve to avoid getting more mails and additional costs? Thanks in advance for a feedback
Kind regards,
I. Eze