Hello,
I am a new client trying to migrate my phone number from prepaid due to the QoQa special offer. However, I was only able to set up an account by calling customer support, and now I cannot access anything on the website, as the following message shows every time:
Can you let me know when this will be fixed?
The salesman on the phone set up my bills to come by mail, and I would really not like to have to deal with that; I would strongly prefer to access the MySunrise options online. I already received my new SIM and have a confirmed date for my phone number migration, but I am afraid to proceed with it as neither the website nor the app seems to work at all.
Thanks in advance.