Sunrise - just connected - 1Gb subscription

Woj · 2022-12-17T16:44:04+00:00

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Woj

Hi, something does not work well here. I just connected sunrise box. Find attached

results for Wifi connection - computer next to box
results for LAN

Please advise next steps. Urgent is fixing WIFI

Thanks

Woj

Any ideas? still nothing changed

Below wifi speed. Not acceptable

SheldonCooper

are you testing against a green.ch server? why?

Check out here how you can do several tests

Speedtest | Test your Internet speed | UPC

made sure you only perform with a direct Connection without any other network device, switch off firewalls in case you have some protection software or any network tasks, which can disturb performance…

Woj

SheldonCooper you want me to test with direct connection - I understand it as LAN.

With the same test it is 700mb.

My problem is WIFI. For the test computer was next to router

Thanks

pato

What kind of wireless adapter is inside your computer?
Maybe you need to change the 5 GHz channel selection on the Connect Box to manual and select a 80 or even 160 MHz wide channel, I suggest the starting channel 100.

marcoluciano

You have to connect to the 5GHz network and not to the 2.4 one (that it’s the legacy standard). By default both of the networks have the same ID so you cannot identify them correctly. My suggestion is to change the SSIDs to 2 different ones, so you can force your device to connect to the faster network.