For almost 2 years we have had problems with the direct debit. It seemed it was solved recently but now I checked and the last invoice is overdue again.
So far UPC has not been able to solve this problem and has been very slow in its communication. I am now using this forum to actually get any response, as email and colling does not seem to work!!
I would appreciate it if customer service would contact me preferable on my mobile phone to finally sort this out.