I am subscribing to the STARZPLAY on my UPC TV Box and up until a few weeks ago it was showing?
I recently find that only the Movies and Video option is shown and when selected it still does not show STARZPLAY
as even a sub option. I am still paying 6.90 per month for something that does not now exist. As I have hardly watched anything on it anyway. So I want to have this feature cancelled from my overall subscription package.
Also I am getting an email notification of any monthly bill outstanding and this I pay online now through UPC, I do not need to have a paper notification for which I am also paying 3 CHf for the paper notification.
I tried contacting product support but firstly your web pages send me around in circles when I want to contact direct through written requests and the phone system takes forever.
I shall try phone support again but this service needs some improvement in English