I am a UPC customer and received a letter with Sunrise logo (see attached scan of the letter) to my post box with a request to give access to my Cable TV and Internet installations at my apartment. When calling UPC and Sunrise customer service to check if this is not a scam, neither UPC nor Sunrise were able to tell if this request is legit. Both of them indicated, they do not have any inspection like this in their files and neither of them recognised the Order ID….
Question to Sunrise: Is this a legit inspection or is it a scam and should I contact Police?