While I can readily call others by mobile, I cant receive any calls. I have done the regular options, such as switch off and on, contacts are not blocked, put the sim card in another phone. Thanks for any comments.
BoUr Welcome to the community!
Everything looks fine with your subscription. Please check if you have VoLTE and WifiCalling active. If yes, deactivate the services once and test it again.
I tried this, but it did not change anything. I can’t recieve a call, but I get a message that someone tried to call me.
BoUr With which two last numbers ends the cell phone number, which has the error? 83 / 04 / 29 / 23 or 22?
Daniele_Sunrise The last two numbers are 29. Thank you
BoUr We still see that WIFI Calling is active. Please deactivate it. You can find the instructions here. Please also make sure that VoLTE is not active. You can find instructions here.
Do you have the possibility to change the provider from the network list as well? There should still be a provider available in Sweden.
Daniele_Sunrise I misunderstood you. I did turn off this two functions, tried if I could receive calls and when it didn’t help I turned them on again.
Now when I turned them off and choosed another provider I can receive calls again.
Thank you very much for your help.