Been facing this issue for the last couple of days. I have a UPC gigabit connection
From my laptop and smartphone , while browsing or doing video calls, the connection keeps dropping / freezing
When I ran speed tests the results were pretty good ( using speedtest)
DOWNLOAD Mbps 516.76
UPLOAD Mbps 103.37
Ping ms 14 139 21
Connections: Multi
fdcservers.net
UPC
However when I do a tracert to popular sites like google, facebook, youtube etc I see connections consistently being dropped across hops
—
tracert http://google.com
Tracing route to http://google.com [142.250.203.110] over a maximum of 30 hops:
1 2 ms 2 ms 2 ms ZenWiFi_XT8-3210 [192.168.50.1]
2 21 ms 19 ms 13 ms http://84-73-96-1.dclient.hispeed.ch [84.73.96.1]
3 26 ms 12 ms 12 ms http://217-168-53-205.static.cablecom.ch [217.168.53.205]
4 20 ms 15 ms 22 ms http://ch-zrh03a-rc2-ae-50-0.aorta.net [84.116.200.241]
5 * * * Request timed out. 6 17 ms 17 ms 14 ms 72.14.216.0
—
tracert http://microsoft.com
Tracing route to http://microsoft.com [20.103.85.33] over a maximum of 30 hops:
1 8 ms 3 ms 3 ms ZenWiFi_XT8-3210 [192.168.50.1]
2 16 ms 14 ms 21 ms http://84-73-96-1.dclient.hispeed.ch [84.73.96.1]
3 19 ms 15 ms 13 ms http://217-168-53-205.static.cablecom.ch [217.168.53.205]
4 16 ms 15 ms 17 ms http://ch-zrh03a-rc2-ae-50-0.aorta.net [84.116.200.241]
5 * * * Request timed out. 6 14 ms 20 ms 20 ms http://lgi.zrh-96cbe-1b.ntwk.msn.net [104.44.45.179]
….