We are having so many problems with our UPC internet. It is very slow, and doesn’t reach all the rooms in our modest sized two bedroom flat. The biggest issue is that whenever we try to connect to a VPN, the internet slows to a crawl….and most often doesn’t even work. We’ve tried on two different laptops, and two differnet ipads. Nothing works.
I called UPC about this some months ago, and they sent me a new modem. This didn’t solve the problem.
Does anyone have any advice for me? UPC, if you are reading this, I would love to speak with someone who could help. The man that I spoke to last time was going on vacation for a month, and unfortunately my German is not yet good enough to explain our problem to someone who doesn’t speak English.
Thank you in advance!