Unrecognized charges

Anka

Hi,

I was charged over 100 CHF instead of 39 CHF for my internet subscription. I did not add any extra service and paid my previous bill just one day after it was due.

Could you please explain me this unrecognized charge?

Thanks,
Anna

Daniele_Sunrise

Anka You have received a promotion for 12 months edited price on 07.05.2021. The 12 months are now over and you will be charged for your product without the promotion.

Greetings
Daniele