My previous contract with UPC was Swiss 1gb 24 months starting in October 2021.
This morning I upgraded my mobile contract with UPC to Europe unlimited, but UPC restarted my 24 contract period commencing today (instead of my original contract start date of October 2021).
I don’t want this. If my contract period has to restart I would like a 12 month period.
I called UPC again now, they said the contract office is closed today (even though I changed my contract with them earlier today).
I cannot change my subscription online from 24 months to 12 months.
Please change my subscription. Thank you