Connection extremally slow

JuanmiPerdiz · 2022-04-05T17:51:22+00:00

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JuanmiPerdiz

Hello,

I was quite happy with my UPC internet connection till this afternoon, since it has starting working really slow. I’ve tried working with Wi-Fi and also by wire, however it works so slow that actually I can’t do nothing in internet.

Daniele_Sunrise

JuanmiPerdiz Welcome to the community!

The signal values of your modem are not well adjusted. We have created a technician order regarding this matter. You will be contacted for an appointment within 24 hours.

Please get back to us with feedback after the technician visit.

Greetings
Daniele

JuanmiPerdiz

Thanks Daniele and Technician team for your support. The issue has been solved and the connection works correctly now.

Have a nice day.

Kind regards