HMJ Hi. I received the modem at my new apartment but can’t connect to the internet. During the setup the light on the mode flashes white and then turns to red. I tried several times but with no luck. Please assist. Customer Number 7293749 Thnx
Daniele_Sunrise HMJ Welcome to the community! Your modem has been online since 01.04.2022 12:01. Is your request still current? Greetings Daniele
HMJ Hi. I managed to connect to the internet by connecting the giga box to another connection point I have in the house, it works well with this. However how about the first connection point? It seems like that is not working.
Daniele_Sunrise HMJ Do you want to use the can? Then I can create a technician order for the unsealing. Greetings Daniele