Connect Box requires frequent restarting

Philip · 2022-03-01T16:52:51+00:00

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Philip

Starting about 2 weeks ago, my internet connection started failing multiple times per week. All websites fail to load, and direct connections to the modem for diagnostics (192.168.0.1) also fail. Both WiFi and LAN connections are affected. When I restart the modem (cycle power off/on), connectivity is restored, but only temporarily.

Daniele_Sunrise

Philip We have checked the signal values and they are fine. Also, no interruptions were registered on the part of the network. We have now made a switch to IPv4, which will be completed in 30 minutes. After that restart your modem. If you have difficulties, perform a modem reset. Press the reset button on the back of the modem gently with a pointed object for at least 25 seconds.

Please report back afterwards with a feedback.

Greetings
Daniele