JC50s I have an active subscription timeout from November up to middle of April, but now I am getting charged CHF 19.75 for each of the last 3 months, any idea why? Did the same last year, but I wasn’t charged at all during the timeout…
Daniele_Sunrise JC50s Welcome to the community! The suspension affects all products except the cable connection. The cable connection will be billed during the suspension and cannot be suspended. Greetings Daniele
JC50s Hello Daniel_UPC, Is it new? Like I said, last year I didn’t have to pay anything during the suspension…
Daniele_Sunrise JC50s In this case we ask you to contact our customer service on 0800 66 88 66. Greetings Daniele