Constantly dropping internet connection for the last couple weeks,

DWI · 2022-02-10T14:07:57+00:00

Sunrise community - customers help other customers with topics related to television, Internet, telephone and mobile. Register now!

DWI

Internet drops on and off makes home office extremely unproductive, I see a lot of similar comments here. I have checked all the online suggestions to fix already, it is on all devices

Daniele_Sunrise

DWI Welcome to the community!

We have checked the signal quality and it is fine. We also see that you have Devolo devices in use. Please unplug them once and test it with a computer directly connected to the modem via LAN cable and get back to us with feedback.

Greetings
Daniele

DWI

Hello Daniele

Thanks for the reply.

I would need to move my entire office to the other side of the apartment which is not really a good solution.

I had earlier my Orbi in use where I had the same problem.

All this was working great until recently, i have issues on my IPhone, Ipad, work computer (windows), earlier I disconnected everything and used my iphone directly via wifi, here are the same issues

I recently downgraded to ipv4 due to the Orbi set up, but the problems triggered my switch from devolo to Orbi as I had great experience with this in a different location

Any other suggestion?

Thanks

Daniele_Sunrise

DWI I recommend you only as a test once what I have written before. Otherwise I have no further solutions.

Greetings
Daniele