WLAN disconnect multiple times a day

strike007 · 2022-01-09T08:33:22+00:00

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strike007

Hi, I am having since late last week, the issue that the WLAN connections from the Gigabox drops. I am observing this only since late last week and in the log there was SW upgrade performed last Friday morning. Is the issue connected to upgrade since everything else is unchanged and could this then please be reverted. Thanks

Daniele_Sunrise

strike007 Welcome to the community!

We see that you have 34 devices connected. This is a bit difficult to troubleshoot. We recommend you to change your Connect Pods a little bit, so that the coverage is better granted.

One entry in the signal measurement is not set optimally. For this reason we have called in a technician. You will be contacted within 24 hours for an appointment.

Please report back here with feedback after that.

Greetings
Daniele