rhalbheer Since this morning the devcies physically connected to my Gigabox do not seem to connect to the Internet anymore. Wireless is working, wired not. Any idea what this could be?
Daniele_Sunrise rhalbheer Your modem is back online since 07.01.2022 07:41. Is your request still current? Greetings Daniele
rhalbheer Unfortunately yes, it is. I booted the modem several times to figure out whether it solves it (this morning between 6:30 and 7:30 I would say). It seems that wireless works but wired is the problem. My gateway gets the IP address but cannot connect to the Internet.
Daniele_Sunrise rhalbheer The signal values of your modem are ok. Also we don’t see any interruptions from the network. Please run a small speed test series according to the following instructions and report back with the CNLAB UID. Greetings Daniele