No Internet Connection

Francisco_Branco · 2021-09-18T08:44:55+00:00

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Francisco_Branco

Good Morning! Since a day ago, internet connection was unstable and since this morning there is no internet connection at all. In my connect box device, while the led light at the bottom is constantly lit, there is a flashing green arrows led. I have reseted the device few times and waited for more than 2 hours with no success. Could any of you help?

Daniele_Sunrise

Francisco_Branco Welcome to the community!

We have reported your error to our technicians. Someone will search for the error in your area and fix it. If it is necessary to enter your property, we will contact you. If the error is fixed without access, you will be informed via SMS.

We would also like to apologize for the disturbance.

Greetings
Daniele