Bella0917 I got my new SIM card yesterday, but I cannot connect to the internet or make a phone call through the SIM card. Can you help me solve this problem?
Daniele_Sunrise Bella0917 Welcome to the community! Please send us your complete address, your customer number and your date of birth via private message so that we can check your request. Greetings Daniele
Bella0917 Daniele_Sunrise hi, Daniele, I send the information to you through the private chat, is it ok for you to check without customer number?
Daniele_Sunrise Bella0917 The SIM card is in the process of activation and is not yet fully activated. As soon as I have another update, I’ll get back to you. Greetings Daniele
Daniele_Sunrise Bella0917 I can not give you a time. Would it be possible for you to send me the SIM number (starts with 8941……) as a private message for security? I will do my best to activate it as soon as possible. Greetings Daniele