I have a problem with my first bill, and since I can’t access the pdf, as I keep getting this message:
“Your PDF-bill is in progress. This can take up to five days. Please try again later”
I had to open a thread here, since your email support takes almost a week to reply and your phone support isn’t available in English.
My services from you is 59 CHF per month and the installation fee is 79 CHF if I remember correctly. That’s a total of 138 CHF. I received a bill of 179.85 CHF, could you please let me know what’s the rest of the charge?
So far I only have negative experience with UPC - after being unable to login to my account, now this!
Let’s hope you can sort this out for me!