sceh You can report the faults to UPC and we will report them to the partner commune. They will provide a technician after that.
If, for example, a property has to be sarned or other work has to be done on the building, we report it to the municipality and they contact you. I don’t know who carries the costs, i.e. Geneva or Acacias.
All the cables and technology belongs to the municipality and not to UPC.
Greetings
Daniele