i can’t get a call back, can’t get anyone by holding (currently 24 minutes), i seem to have been signed up for another 2 years with 9chf discount for 12 months. the offer was 20% discount for two years. I can’t ask anyone about it. I was told the only way to cancel was to write a letter, got an email saying could not cancel by letter. The internet is good, i don’t understand them being so terrible to customers just to scam them out of a few extra chfs.