Bridge mode with Technicolor modem

olegace · 2015-10-14T08:41:47+00:00

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Hello,

I’m following the instructions on https://support-en.upc-cablecom.ch/app/answers/detail/a_id/6327/~/bridge-mode-with-technicolor-wlan-modem, but the option to switch the router mode is not present in the System menu.

I have verified that I’m not using IPv6 using the link provided on that page.

Is it still possible to use bridge mode, and if so, how?

Thank you,

-Oleg

Welcome to our Community! Have you already tried to call our hotline 0800 66 88 66? My colleagues can quickly switch you to IPv4.

Kind regards,

Anina

Hi Anina,

I have the same problem. Can you check my account also and enable bridge mode?

Thanks

Welcome to our Community 🙂

What modem type to you have? A Technicolor?

Thanks in advance!

Regards,

Anina

Hi there,
I’m hoping you could bridge my modem for me please..

Thank you for your help! I’ll try setting it up in bridge mode later tonight.

You should be able now to use bridge mode. We have switched your IPV6 mode back into IPV4.

Regards,

Adriana

No worries, our experts from the support are taking care of it. They have your details.

Regards,

Adriana

First of all, welcome to our Community! I’m glad, you found us 😉

Can you send me a private message with your Customer ID? We’ll take a look at your modem then.

Thanks and kind regards,

Anina