Hello,
Since the beginning of my contract, my internet connection is unstable.
https://community.sunrise.ch/d/15014-no-ranging-response-received-t3-time-out
Troublehooting step performed:
-Reset Modem
-Technican visit my apartment to check the signal
-Move to IP V4
-Move to Bridge and use a “proper” Wifi router
-Use Lan Instead of Wifi
-Replace the UPC Modem
In all this scenario, I get connection lost at least 2 times per day (if it’s not more).
I’m pretty unhappy with the services provided and I would like a quickly help form customer support to stop this contract.
Thanks to provide me the instruction ( without asking me to call again a hotline and to explain all again and again)
Thanks
Max
