Hi! There is a broadband service problem. The double arrows on the box are flashing green while the wifi icon is green. I enter the 192.168.0.1 and use diagnostic tool, it says that there is a problem on Broadband Service. Does anyone know how to solve it? I call the hot line, but I just can’t understand Germany and I even don’t know which number to press to get access to a staff. Thank you guys!