Bad/No signal

pedrom · 2017-06-22T10:25:42+00:00

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pedrom

Good afternoon,

For the past days I’v been having a lot of problems with my TV signal. Sometimes it’s bad and most of the time is no signal at all.

I reset everything already and install back the DigiCard but it didn’t work.

Thank you.

Regards,

Pedro

baby

Maybe Daniele can help you?

celiatonsa

@Ex-Community Member écrit:

Avez-vous effectué une recherche numérique automatique? Après cela, la liste des chaînes sera mise à jour et vous devriez pouvoir recevoir toutes les chaînes.

Ces derniers jours, j’ai eu beaucoup de problèmes avec mon signal télé. Parfois, c’est mauvais et la plupart du temps, il n’y a pas de signal du tout.

Je réinitialise tout déjà et installe la DigiCard, mais cela ne fonctionne pas.

rakano77

Yes I did and it’still the same.. HostGator DreamHost Bluehost

pedrom

I will do that. Thanks for info.

Regards,
Pedro

Michaelhello

Hi @pedrom,

If the interferences are unbearable, you should call the support (0800 66 88 66) and ask for a technician to come to your home. 😉

Regards,

Michael

pedrom

Hi Michael, thanks for the reply.
The TV cable it’s quite short and good quality and I bought when I received the new router from UPC.
The signal is better now for some unknown reason but sometimes I still have interference in some channels.

Regards,
Pedro

Michaelhello

Hi @pedrom, welcome to the community,

You wrote that ''__For the past days I’v been having a lot of problems with my TV signal. Sometimes it’s bad and most of the time is no signal at all." Are all the channels affected?

I suggest you verify the TV cable of your television. Depending on the quality and the length of the cable, it may cause losses of the TV signal in some frequencies or in all the frequencies.

Regards,

Michael

pedrom

Somebody here from UPC that could help?

pedrom

I mean, I have the list, it’s fine. The problen is bad signal or no at all. Sorry, perhaps I didn’t explain well.

pedrom

Yes I did and it’still the same..

[gelöscht]

Did you do an automatic digital search? After that the channel list will be updated and you should be able to receive all the channels.