I’ve been using UPC internet at my current address in Basel for about a year now. The service has been excellent , with a fast response time, and a maximum download of 8 megabytes/sec, when possible. (We’re using one of the older, beige routers.)
For the past month or so, the connection has been very changable: response times vary, it can drop to a frustratingly slow connection at times, and sometimes the connection dies altogether, although the router still thinks it’s connected.
Please tell me this is just a passing phase and something that UPC know about and are working on?