Port Forwarding Connect Box

riksung · 2019-04-03T19:08:26+00:00

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Daniele_Sunrise

@georgepachitar ,Welcome to the community!

Please contact your provider in Germany for customization.

Greetings
Daniele

georgepachitar

Hello,

I need port forwarding as well. Could you please switch my connectbox to ipv4?

Thank you!

George.

Daniele_Sunrise

@Sch0gi , Welcome to the community!

Please send us your customer number, your name and address and your date of birth so that we can deactivate your account.

Greetings

Daniele

Sch0gi

@Daniele_Sunrise

Could you switch my modem to IPv4 to activate port forwarding?

Greetings

Reto Zaugg

Daniele_Sunrise

@Hinado , Welcome to the community!

Please contact your provider in germany (Vodafone) for the conversion.

Greetings

Daniele

Hinado

@Daniele_Sunrise Hey! I’m also in the need of port forwarding and don’t have the menu option on my connect box. I’m so glad I found this thread and hope you could help me out as well?

Thanks a lot!

Daniele_Sunrise

@PortForwarder , Welcome to the community!

Unfortunately we can not make any changes. Please contact your Vodafone provider in Germany.

Greetings

Daniele

PortForwarder

@Ahmet_sunrise

PortForwarder

@Daniele_Sunrise could you please also reonfigure my connect box modem as I neet the port forwarding functionalitiy.

Many thanx in advance - you seem to be a real matchwinner in customer service =)

Best David

sebastiaanFX

@Daniele_Sunrise
Hi Danielle, I also need to forward ports on my connect box. If I understood that means UPC has to reconfigure it to IPv4?If that is so, can you please also do that for me?

Thank you, Sebastiaan

sebastiaanFX

@Danielle_UPC
Hi Danielle, I also need to forward ports on my connect box. If I understood that means UPC has to reconfigure it to IPv4?If that is so, can you please also do that for me?

Thank you, Sebastiaan.

remosito

Thanks a bunch Daniele :-)

Daniele_Sunrise

@remosito , Welcome to the community!

We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. To do this, gently press the reset button on the back with a pointed object for at least 25 seconds. Then try again.

Greetings
Daniele

remosito

I need port forwarding as well. Could you please switch my connectbox to ipv4?

Daniele_Sunrise

@davide74 , Please restart your modem once. The modem is online since 29 days. If no ports can be forwarded after the restart, please reset your modem. To do this, gently press the reset button on the back of the modem with a pointed object for at least 25 seconds.

Try it again after that.

Greetings
Daniele

davide74

Hi Daniele,

why can’t I creat a new rule for port forwarding? This function is disabled…

Thanks for your help!

Cheers, Davide

@Daniele_Sunrise wrote:

@cpozzoli & @davide74 , Welcome to the community!

Your modems are already switched to IPv4.

Greetings
Daniele

@Daniele_Sunrise wrote:

@cpozzoli & @davide74 , Welcome to the community!

Your modems are already switched to IPv4.

Greetings
Daniele

Daniele_Sunrise

@sara , Welcome to the community!

Please send us your customer number, your name and address and your date of birth so we can make the switch.

Greetings

Daniele

sara

Hello, also need you to please enable port forwarding as soon as possible.

Thank you in advance.

Daniele_Sunrise

@cpozzoli & @davide74 , Welcome to the community!

Your modems are already switched to IPv4.

Greetings
Daniele

davide74

Hi, I have the same request: please, enable port forwarding.

Many thanks, Davide

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