Port Forwarding Connect Box

riksung · 2019-04-03T19:08:26+00:00

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riksung

Hi,

I received my new UPC service yesterday and want to configure the port forwarding rules so I can connect to my NAS.

Is there an expert mode to enable these options? I have found a user manual for the router online which shows options for that and other advanced features.

There is no option for this on my router settings.

thanks

Richard

jimmycaille

Hi, as it seems everyone is replying to this post, would it be possible to enable IPv4 forwarding also for me ? I don’t need any IPv6

Daniele_Sunrise

@sheehan-agb , Welcome to the community.

Please send us your customer number, address and date of birth via private message. We will be happy to check the configuration of your modem.

Greetings

Daniele

sheehan-agb

Hello!

Like everyone else, I would also like to be switched over to IPv4 to be able to forward ports please.

Thanks!

Sheehan

Daniele_Sunrise

@soc , Welcome to the Community!

We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.

Greetings
Daniele

soc

Hello Daniele,

I need to have ipv4 port forwarding. Could you please enable it for me?

Kind regards

Sokratis.

Daniele_Sunrise

@hnefatl , Welcome to the community!

Greetings
Daniele

hnefatl

Hi,

Could I also request my router be switched to IPv4, so I can set up port-forwarding/dyndns etc.

I saw posts advising private-messaging a customer number to @Sunrise_Team, but the private message page appears empty (e.g. this link) so I was unable to - if I need to provide any extra information please let me know.

Thanks!

Edit: whoops, hadn’t verified my account - private messages are now working.

CodyIsReal

Hi, can i ask for my modem be changed to IPv4?

Thanks in advande

miłosz

Serhat_Ex_UPC

Hi @marziaf, 👋

We have already answered you here: 👇

https://community.sunrise.ch/t5/Connect-Box/switch-to-IPV4/td-p/156406/page/2

Best,

Serhat

marziaf

Buongiorno,

I have the same issue, I need to enable port forwarding, could you please enable ipv4 even for my account?

many thanks

Marzia

drur

Dear Cem,

Thank you a lot! It worked.

Have a great day.

Best regards,

Darius

Cem_UPC

@drur

Thanks for your message. You do not have IPv4 enabled yet, I have enabled it now.

Restart your modem after 30 minutes, if it does not work, please try a reset.

Here are the instructions for port forwarding: https://community.sunrise.ch/t5/Internet/Connect-Box-Port-forwarding-Port-Weiterleitung/td-p/143711

Best regards, Cem

drur

Hello,

For some reaseon port forwarding and triggering as well as DMZ are not available on my connect box. Could this be fixed?

Thank you a lot!

Best regards,

Darius

drur

sorry, repost, please delete

drur

sorry, repost, please delete

Daniele_Sunrise

@jaapk2002 , Your modem is already switched to IPv4.

Greetings

Daniele

jaapk2002

Hi Daniel,

I also would like it to be changed.

Thanks.

rrogantini

Hi @Daniele_Sunrise

Did the test and some measurements.

It works now. Thanks a lot.

Regards

rrogantini

Thanks a lot for the changeover. Will test it in about 30 Minutes.

Greetings

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