egielle Hello everybody, I need to forward a bunch of ports, please switch my router to IPv4. Thanks in advance
Daniele_Sunrise @gieljan , Welcome to the community! We have changed your modem to IPv4. Greetings Daniele
Daniele_Sunrise @elchicodeleste ,Welcome to the community! Please contact your provider in Slovakia. Unfortunately, we cannot make any adjustments. Greetings Daniele
Daniele_Sunrise @hristz , Welcome to the Community! Please send us your customer number via private message so that we can carry out the change for you. Greetings Daniele
hristz Hello, Could you change my modem’s IP to IPv4? I need to use port forwarding for hosting purposes. Thanks in advance.
Daniele_Sunrise @manolis8888 , I made the change for you. Your modem seems to be offline at them moment. Greetings Daniele
manolis8888 the thing is don’t know my customer number,where can i find it? @Ahmet_sunrise wrote: Hi. Thank you for asking. Please send us a private message to @Sunrise_Team with your customer number. We will change your modem to IPv4. Best regards, @Ahmet_sunrise Member of @Sunrise_Team The thing is i don’t know my customer number,where can i find it?
Ahmet_sunrise Hi. Thank you for asking. Please send us a private message to @Sunrise_Team with your customer number. We will change your modem to IPv4. Best regards, @Ahmet_sunrise Member of @Sunrise_Team
manolis8888 Hi Daniele can you do the same for me please?My NAS, WD tv won’t work properly and i need some port forwarding too. Thanks in advance Emmanouil
egielle Hi Daniele, I’ve just tried again and now PF works like a charm. Don’t know what’s happened. I’m closing this thread, thanks for your support. Enrico
Daniele_Sunrise @egielle , how many port forwardings have you already set for the same IP? Have you ever tried to delete a port forwarding? Can you then make a new entry? Greetings Daniele
Ahmet_sunrise Hello. Thank you very much for your request. IPv4 is currently active on your modem. So port forwarding is also possible. Bes regards, @Ahmet_sunrise Member of @Sunrise_Team
egielle Hi Daniele, just restarted my Connect Box but nothing changed. I’ve also tried to reset it to factory default but nothing. I’ve attached a screenshot. What do you think? BR, Enrico
Daniele_Sunrise @egielle , please test it this afternoon and post a screenshot if it doesn’t work. Please don’t forget to restart your modem first. Greetings Daniele
egielle Hi Daniele, I’ll give it a shoot this evening but I’ve kind of doubt. I’ve checked it out yersterday at noon and port forwarding was still grayed out. I’ll keep you informed. Bye
Daniele_Sunrise @egielle ,as I see in the system, your modem has already been switched to IPv4. Can you confirm this? You may need to restart your modem. Greetings Daniele
Ahmet_sunrise Hi. Thank you for your message. Please send us your customer number as a Private message to @Sunrise_Team. We will handle this for you. Best regards, @Ahmet_sunrise Member of @Sunrise_Team